What freight carriers do you use?

We have a variety of couriers available to choose from including FedEx, TNT Express, Toll, Fastway Couriers and TFMXpress. The best option will depend on your location and the service you select at checkout. Where possible we always opt for the fastest and most reliable carriers to fulfill our deliveries.

Delivery Information

Location: Metro NSW, VIC & QLD
Estimated Delivery Time: 1-7 Days

Location: Regional NSW, VIC, QLD and All of TAS
Estimated Delivery Time: 2-7 Days

Location: WA, NT & SA
Estimated Delivery Time: 7-10 Days*

Large / Bulky goods to all areas (Platform Bike Racks, Roof Boxes, Platform Basket and Trays)
Estimated Delivery Time: 2-14 Days

Please be advised: There are no deliveries made on Saturdays, Sundays or public holidays by our couriers.

Typically, we will dispatch orders the next working day. Orders placed on Friday will generally be dispatched the following working day which would be Monday of the following week or the next working day. Orders placed 1 day prior or on the same day as a public holiday will be dispatched the next working day.

No retailer or courier company can ever "guarantee" a next working day delivery.

All courier companies occasionally have the same transport problems that can happen to everyone, inclusive of but not limited to: snow blocked roads, closed roads, traffic jams, mechanical breakdown, an inability to find the delivery address or to gain access to it if, for example, it's in a block of flats. We work with some of the best couriers in the business, and overall they provide an outstanding service.

Please note that we cannot be held responsible for the consequences of any delay caused by the failure of our contracted couriers to fulfill their obligations, although we will always do all that is reasonable to provide the goods by the time required. Please also note that the percentage of delayed deliveries is very small, and the percentage of items lost in transit is all but non-existent.