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Roof Racks Galore
Delivery, Collections & Returns

Delivery, Collections & Returns

Discover all our available delivery options, and how to return a newly purchased item

Click & Collect

How long are Click & Collect orders held?
Our Click & Collect stock status explained
Can someone else pick up my Click & Collect?
Can I Click & Collect pre-order items?
What is a Click & Collect?
If I select Click & Collect, when can I pick up my order?

Shipping & Delivery

What freight carriers do you use?
How soon will my order ship?

Returns & Exchanges

What steps should I take if my return is rejected?
How do I know if my product qualifies for the 90-day exchange offer?
Are there any items that cannot be returned or exchanged?
What if I receive an incorrect item?
How should I ship my return to ensure it arrives safely?
Are there any exceptions to the return policy?

See all 21 articles

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