Returns & Exchanges
- What steps should I take if my return is rejected?
- How do I know if my product qualifies for the 90-day exchange offer?
- Are there any items that cannot be returned or exchanged?
- What if I receive an incorrect item?
- How should I ship my return to ensure it arrives safely?
- Are there any exceptions to the return policy?
- How long does it take to process a refund?
- What if I return an item after 30 days?
- How do I initiate a return or exchange?
- Who covers the cost of return shipping?
- Can I return clearance items?
- Are deposits refundable?
- Is there a restocking fee?
- Can I return Snow Chains?
- Can I exchange roof boxes or bike carriers after purchase?
- What should I do if I receive a faulty or damaged item, or if parts are missing?
- How are refunds processed?
- What is your policy on change-of-mind returns?
- How do I return or exchange an item?
- What Payment options do you offer?
- Am I able to return my items if they don’t suit?